Design Thinking: A Framework for Smarter Talent Strategies
In the world of hiring, the best decisions aren't just about filling roles - they're about solving problems. That's why I take inspiration from Design Thinking - a framework used by some of the most innovative companies to build solutions.

by Joanna Byerley

A Human-Centered Approach to Hiring
Desirable
What do candidates and hiring managers truly need?
Feasible
What's realistically possible given the talent market?
Viable
What makes commercial sense for the business?
Beyond Transactional Hiring
Refine Hiring Processes
Streamline workflows and identify bottlenecks.
Uncover Untapped Talent Pools
Expand your reach and diversify candidates.
Create Compelling Employer Value Propositions
Attract top talent with a clear vision and strong brand.
Building a Culture of Design Thinking
1
Encourage empathy and understanding.
2
Embrace experimentation and iteration.
3
Focus on data-driven insights and measurable outcomes.
Real-World Examples
Reimagine interview processes to create a more positive candidate experience.
Analyse hiring data to identify areas for improvement and measure the effectiveness of strategies.
Utilise social media and online communities to connect with diverse talent pools.
Building a Strategic Talent Acquisition Strategy
Define Your Ideal Candidate
Understand the skills, experience, and cultural fit needed for success.
Develop a Comprehensive Sourcing Strategy
Identify where your ideal candidates are and how to attract them.
Create a Compelling Candidate Journey
Design a smooth and positive experience for candidates from application to onboarding.
Measuring Success and Iterating
1
Track Key Metrics
Monitor time to hire, cost per hire, candidate satisfaction, and attrition rates.
2
Analyse Data and Identify Trends
Use insights to refine your strategies and continuously improve your hiring process.
3
Adapt and Evolve
Stay agile and responsive to the changing talent landscape.
Key Takeaways and Next Steps
By embracing Design Thinking, you can transform your talent acquisition strategy. Focus on solving hiring challenges strategically and creating a positive candidate experience. Let’s discuss how you can implement this framework and achieve your hiring goals.